MG Warranty & Terms
Warranty Coverage
Warranty
SAIC MOTOR Malaysia Sdn. Bhd. will provide a maintenance service according to the following clauses, conditions and limitations. With the exception of legislative regulations, this maintenance service is the only responsibility undertaken by SAIC MOTOR Malaysia Sdn. Bhd.
Warranty Period
1. MG Motor provides a new car with 84 months or 150,000 km (whichever is sooner) car load quality warranty period.
2. Car load quality warranty commences on the day the vehicle is sold to its first end user (date of purchase invoice). The date and odometer reading must be recorded on the Quality Warranty Card included in this Service Portfolio, and handed to the owner.
3. Parts replacement during the quality warranty period will not alter the car load warranty period. The warranty of replaced parts will end when the car load warranty period ends.
MG Motor has committed itself to providing the warranty period of 96 months or 160,000 km (whichever is sooner) for the high-voltage battery pack, drive motor, intelligent motor control unit (IMCU) and secondary axle motor controller (SAC) (if equipped) in the key components of new energy vehicles.
MG Motor accredits only MG Authorized Dealer to provide the vehicle warranty and maintenance. Any maintenance service of MG vehicles should only be carried out by MG Authorized Dealer.
Warranty conditions require that:
1. All claims are notified to, and carried out by, MG Authorized Dealer during the Warranty period.
2. All repairs, damage rectification, maintenance or fitting of replacement parts and accessories are carried out by MG Authorized Dealer and in accordance with his instructions.
3. The owner must produce a valid Quality Warranty Card.
4. Any replaced parts are the property of MG Authorized Dealer.
5. All maintenance operation must be carried out according to Maintenance Plan.
Warranty Coverage
1. Any failure caused by incorrect storage methods, such as battery becoming discharged or deterioration of paintwork caused by the environment.
2. Those items which require replacement or maintenance due to damage or which have been subjected to fair wear and tear e.g. tyres, brake pads, wiper blades etc.
3. Any failure caused by lack of maintenance or not using oil, lubricants or coolant as recommended in the Owner Manual. Damage caused by not conforming to the maintenance instructions in the Owner Manual.
4. Damage caused by falling substances (chemical substances, acid rain), stones, hail, lightning, earthquake, floods, etc.
5. Vehicle damage caused by using products not Authorized by MG Motor.
6. Damage caused by collision, fire, explosion, theft or attempted theft, adverse weather conditions, traffic accident, riots or any act unintent but illegal.
7. Damage caused by inappropriate use and poor maintenance, including overloading or racing.
8. Damage caused by modifications to the vehicle (including body, chassis, power train, electronic or other systems).
9. Any vehicle that has had the odometer disconnected or changed (other than a change by MG Authorized Dealer as a result of a repair or adjustment carried out under the Car Load Quality Warranty).
10. Any financial expenditure which is out of scope of the Car Load Quality Warranty, such as loss of vehicle use, loss of wages, inconvenience, storage costs, cost of vehicle rental, accommodation, meals or travel expenses.
11. Any repair and/or refit the vehicle after sold that is required for the car to meet local government legislation, except those required by law or stipulated by MG Motor.
12. Damage caused by improper disposal while vehicle problem occurs.
13. Any reparation and maintenance are carried out by unauthorized dealer.
1. Guarantees repair, replacement or adjustment, free of charge, by MG Authorized Dealer, of any part which fails during the warranty period, as a result of a manufacturing or material defect. Maintenance and repair procedures must use new or remanufactured parts approved by MG Motor.
2. If the vehicle cannot be driven because of a defective component which is covered by the Car Load Quality Warranty, during the Warranty period, it should be recovered to the nearest MG Authorized Dealer immediately to carry out repairs. Allow MG Authorized Dealer a reasonable amount of time to carry out the repair.
Warranty-Wear and Tear Items
Warranty period for wear and tear items is the period from the date of purchase of the car or the distance travelled, whichever is sooner.
Description
12V Battery
Warranty period
12 months / 20,000km
The content not covered in this manual shall comply with the relevant national laws and regulations.
