SAIC MOTOR MALAYSIA WELCOMES MG CERTIFIED TECHNICIANS, STRENGTHENING CUSTOMERS ASSURANCE AND SERVICE EXCELLENCE

MG Certified Technicians Complete Technical Training on ICE and EV Vehicles for New and Upcoming Models, Utilising Syllabus and Modules from SAIC Motor’s Global Operations.

SAIC Motor Malaysia proudly announces the successful graduation of its 39 MG Certified Technicians, who are now equipped to deliver top-notch aftersales service with quality and efficiency. This milestone significantly enhances customer satisfaction and confidence in MG vehicles across Malaysia.

The rigorous training program, designed for both Internal Combustion Engine (ICE) and Electric Vehicle (EV) technologies was conducted in partnership with a local experienced trainer and academy. The syllabus and modules were sourced from overseas markets where SAIC operates, ensuring our technicians are well-versed in the latest advancements and standards.

In the past month, SAIC Motor International invited SAIC Motor Malaysia to participate in global training initiatives resulting in the certification of our technicians in advanced models, including the MG4 and ZS EV in Shanghai and the MG5 and MG HS in Thailand. The hands-on training encompassed practical skills essential for servicing and repairing the most advanced MG vehicles globally.

Among the 39 graduates, two female service advisors have emerged highlighting the critical role of EV technicians as Malaysia witnesses a significant rise in EV adoption. This specialised training not only focuses on new car model technologies but also prepares participants for future challenges in the automotive landscape. Looking ahead, we are committed to sending these technicians for more in-depth specialized training that will cover key areas such as EV and High-Voltage Battery Technology, as well as continuous skill upgrades from Junior Tech to Master Tech.

“Training and service are vital aspects of customer experience, especially as we embrace the rise of electromobility in Malaysia,” said Emory QiFeng, Managing Director of SAIC Motor Malaysia. “We are dedicated to building a skilled workforce that not only meets but exceeds customer expectations. Our commitment to providing high-quality aftersales support will instill confidence in our customers as they transition to MG's innovative vehicle lineup.”

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Stay tuned for the thrill, fun-to-drive, and performance that only MG can deliver. The allure of MG's youthful charm, and technological innovation is about to redefine your driving experience. Watch this space for more details on launch dates and the exclusive opportunity to test drive these exceptional MG models. Get ready to embrace the charisma of British motoring at its finest, as MG makes its mark on Malaysian roads.

Official social media accounts in Malaysia: @MGmotorMY

SAIC MOTOR MALAYSIA WELCOMES MG CERTIFIED TECHNICIANS, STRENGTHENING CUSTOMERS ASSURANCE AND SERVICE EXCELLENCE

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