Privacy

SAIC MOTOR MALAYSIA SDN. BHD. WEBSITE PRIVACY NOTICE

1.1 SAIC Motor Malaysia Sdn. Bhd. ("MG", "we", "our" or "us") values and is committed to protecting your Personal Data (as defined below). As such, in compliance with the Personal Data Protection Act 2010 (the “Act”) and commitment towards the protection of your Personal Data, we have put in place this Privacy Notice ("Notice").

1.2 This notice explains how we collect and handle your personal data in accordance with the law. For this written notice, the terms “personal data” and “processing” shall have the meaning prescribed in the PDPA.

1.3 Kindly note that we may amend this notice at any time without prior notice given specifically to you and will notify you of any such amendment via our website. Please check our website from time to time to stay informed of any revisions to this Notice.

We collect and process your personal data in the course of your dealings with us, which includes without limitation:

- Name

- Contact details

- Mailing address

- Email address

- Occupation

- Identification card number

- Passport number

- Income

- Employer’s details

- Any additional information you may subsequently provide

(collectively referred to as "Personal Data").

We may use and process your Personal Data in a number of ways, including but not limited to the following purposes:

- To process and fulfill your orders of our products or services, both online and offline;

- To manage and maintain our relationship with you

- To verify your identity when you contact us

- For vehicle registration process

- To provide customer support and after-sales services to you

- To process your transactions

- To respond to inquiries, comments and suggestion from you

- To facilitate your participation in any contest, event and/or membership program

- To conduct market analysis, survey and internal activities

- To keep you informed of our products and/or services, promotions, discounts, and/or events;

- Other legitimate business activities of SAIC Motor Malaysia Sdn. Bhd.

(collectively referred to as "Purposes").

4.1 In some circumstances, we may need to share your personal data with third parties in order to:

- Provide you with the service that you have asked for,

- Meet our legal obligations,

- Run and manage our business,

4.2 We may share your personal information with:

- Our Dealer Network who will use your information to manage your request, to contact you about your purchase and to manage your servicing. If a Dealership leaves our network we may transfer limited information to your next closest dealer in order for them to continue to provide services to you

- Government or quasi-government and regulatory authorities

- Other members of our group of companies as required for them to provide you with our group products or services

- Our Professional advisors including accountants, legal professionals or insurers

- Payment services providers who process payments on our behalf

- Providers of ancillary business support services such as Information Technology, Contacts Centre or Marketing service providers (as processors on our behalf)

- Social media or other online advertising providers (if you are opted in to Marketing)

- Any organisation in the event of the sale, merger, reorganisation, dissolution or disposal of our business. We will inform you of any such transfer or disclosure as required by law.

4.3 In all cases we:

- Only provide the minimum personal information that each party requires to carry out their duties

- Only disclose personal information to organisations who we have a contractual relationship with or have an overriding legal requirement to hold the information

5.1 We retain a record of your personal information in order to provide you with a high quality and consistent service and to evidence the actions we have taken on your behalf.

5.2 We only keep your Personal Data for the length of time we need it to:

- Deliver our services to you

- Meet our Business needs

- Meet our legal obligations

6.1 Under the Act, you have the right of access to your Personal Data and you may request that we correct any of your Personal Data that is inaccurate, incomplete or outdated unless compliance is refused under the Act. We will notify you of the reasons for not being able to accede to your request. We may also exercise our discretion in allowing the corrections requested and/or may require further documentary evidence of the new data to avoid fraud and inaccuracy.

6.2 If you wish to withdraw consents which you have provided voluntarily, kindly contact SAIC Motor Malaysia Sdn. Bhd. by submitting such request to the following email address: