SAIC MOTOR MALAYSIA INTRODUCES MG PARTS WAREHOUSE IN KLANG VALLEY TO BOOST SERVICE EFFICIENCY AND CUSTOMER SATISFACTION

Strategic partnership with leading logistics provider ensures rapid parts availability

Kuala Lumpur, 13 November 2024 - SAIC Motor Malaysia proudly announces the establishment of a dedicated MG Motor parts warehouse in the Klang Valley, enhancing service efficiency and enabling faster repairs for MG owners. Serving both Internal Combustion Engine (ICE) and Electric Vehicles (EV), the facility supports popular models, including the MG4 EV, MG ZS EV, MG5 Sedan, MG HS SUV, and the upcoming MG Cyberster EV Roadster. With over 4,500 SKUs and more than 22,000 stocked parts, this new warehouse underscores MG's commitment to exceptional aftersales support.

This establishment comes as SAIC Motor Malaysia celebrates the graduation of 39 certified MG technicians, adding to a rapidly growing network of authorised service centres. With 12 centres already operational and 13 more opening soon, MG owners can conveniently access warranty services and repairs close to home. All authorised dealerships are also stocked with essential MG parts, ensuring that customers experience minimal wait times and seamless service support whenever they visit for maintenance.

“We’re incredibly grateful to MG owners who trust us with their vehicles. Our mission is to provide peace of mind and the best aftersales support possible,” said Lee Wen Hsiang, Chief Operating Officer of SAIC Motor Malaysia. “Our goal is to ensure that every MG vehicle is promptly serviced and ready for the road, giving our customers the proactive and dependable service they deserve.”

Supporting MG5 Owners with Cost-Effective Maintenance and Predictable Ownership Costs

This parts warehouse expansion also reinforces MG’s commitment to cost-effective ownership for MG5 Sedan owners, with a strong warranty package and predictable maintenance schedule that minimises costs. The MG5’s 5-year Unlimited Mileage Vehicle Warranty and 7-year Unlimited Mileage Powertrain Warranty, a segment leader, provide budget certainty and reflect MG's confidence in vehicle durability. Scheduled maintenance with regular inspections and part replacements ensures reliability and affordability.

“We created this service and warranty package to deliver peace of mind and reliable support for every MG5 owner,” added Wen Hsiang. “Our goal is to provide exceptional aftersales service while keeping ownership costs manageable, so MG vehicles stay roadworthy for the long haul.”

With transparent pricing and predictable maintenance schedules here, along with access to high-quality replacement parts, MG owners can avoid unexpected costs and ensure peak vehicle performance. For MG4 and MG ZS EV owners, the 12V battery is backed by a 1-year or 20,000 km warranty, along with a 7-year or 150,000km mileage vehicle warranty and an 8-year or 180,000km mileage battery warranty—providing added assurance for all MG drivers.

For more information, visit mgmalaysia.com or contact the MG Careline at 1800-28-3636.

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SAIC MOTOR MALAYSIA INTRODUCES MG PARTS WAREHOUSE IN KLANG VALLEY TO BOOST SERVICE EFFICIENCY AND CUSTOMER SATISFACTION

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